1. Introduction

These Terms of Service (“Terms” or “Agreement”) are a contract between you (the Customer) and us (“PageBold” or “we”). They describe the services provided when you sign up for an account with us, define aspects of our business relationship, and set forth the terms and conditions that apply to your access to and use of the websites, products, and services owned and operated by PageBold. Using our Subscription Services or signing up for a Free Account/Free Plan indicates agreement with, and acceptance of, these Terms. You are also agreeing to our Privacy Policy, Support Policy and Refund Policy, which form part of these terms.

This is a legal contract, so if you are entering into this agreement on behalf of a company, government agency, organization, or other legal entity, you represent that you have the authority to bind such entity to these Terms. In this case, “you” and “your” would then refer to the entity.
We will not knowingly accept this Agreement from anyone under the age of consent, or who lacks the ability to understand these Terms. We will not collect their Personal Information on purpose, as defined below either.

These Terms of Services may be modified at any time, with or without notification, so we suggest you should review it periodically. Continued use of our website or services indicates the acceptance of the latest version of all terms and conditions in full and without reservation.

2. General Terms

Account: an account is created when an individual, organization, company, government agency, or other legal entity or any representative that is on behalf of such sign up/register with a username and password. An account can be Free Trial or Paid Subscriptions (basic, pro and premium).

Account Owner: account owner can be an individual, organization, company, government agency, or other legal entity or any representative that is on behalf of such, whose name appears on the invoice of PageBold paid subscriptions.

Add-On: Client sub-accounts, users, domains, and other features we may develop in the future that you have the option of adding to your Account based on Subscription level, and usually for an additional fee.

Agreement: These Terms of Service and any materials, contracts, conditions, or other documents referenced or linked to herein, without limitation.

Cancellation: Removing subscription fees and paid features from an Account that is in paid subscriptions.

Commercial Partners: A company/organization/individual or other entities with which PageBold has established a working relationship, via a partnership contract or other legally binding agreement.

Claims: assert the entitlement to monetary, the rights to exclusive ownership, or other judicially-enforceable remedy and/or compensation.

Customer: Any individual, organization, company, government agency, or other legal entity or any representative that is on behalf of such, that have signed up/registered for a PageBold Account, at any level.

Customer Goods/ Content: Products or services owned and sold by Customers, including but is not limited to text, images, logos, documents, codes and intellectual property that are either open-source or owned by or licensed to customers, and that customers have added to their Account.

Indemnified Parties: PageBold, its subsidiaries, shareholders, representative, employees, affiliates, co-branders, licensors, all third-party advertisers, technology providers, service providers or other partners.

Licensors: Any company, individual, or other entity from which PageBold has licensed the use of its hardware, software, services, or other products and intellectual property.

Page Builder: the workspace/platform where your pages are constructed and edited.

Profile/Profile Information: includes, but not limits to full name, email address, other personal information, password, profile picture, newsletter features, and subscription level, which may or may not be confidential, may or may not be private, depending on account owners.

Providing Services: Access to and support for within PageBold platform and differentiate within each Subscription/Account level.

  1. Sensitive Information: includes, but not limits to these information below
  2. Credit or debit card numbers
  3. Personal financial information
  4. Social Security/Social Insurance Numbers
  5. Passport numbers; driver’s license numbers or similar identifiers
  6. Racial or ethnic origin
  7. Religious affiliation
  8. Physical or mental health condition or information; or other employment, financial or health information, including any information subject to regulations, laws or industry standards designed to protect data privacy and security.

Subscription: A Subscription to PageBold includes access to paid features, and begins with 14-day free trial.

Subscription Period: The thirty day period or 1 year period between starting from the day you make your payment.

Trial Period: The first 14 days of a new paid Subscription are the Trial Period. One Trial Period is allowed per email address.

User ID: Your PageBold user name and password, which may include the email address under which your Account was created.

Your Customers: The visitors who access your PageBold page(s) and may or may not purchase your products or services or complete your conversion goal. This agreement does not apply to, or bind, any Third Party who has not signed up for a PageBold Account.

3. Term and Renewal

Your paid Subscription is valid for either a monthly or an annual Subscription Period. Your Free Account is valid until such time as you upgrade or request Account deletion (by contacting us via live chat for deletion request)

If you upgrade to a higher-level Subscription during the Subscription Period, you will have immediate access to those higher level features. You agree to pay PageBold the difference between your original Subscription fee and the cost of the upgrade.

If you downgrade to a lower-level Subscription during the Subscription Period, you will receive a credit to your Account representing the difference between your original and your downgraded Subscription costs.

Changes to Subscriptions will be reflected on your next invoice. No credits or refunds will be issued for downgrading from a paid subscription to a Free Account (canceling).

Your Subscription will automatically renew for an additional Subscription Period unless you cancel (see “Cancellation and Termination” below).

4. Refund Policy

You’re fully protected by a 100% money-back return policy for a full 7 days (only applied for annual plans)

No monthly plan will be refunded. Refund is only applied for annual plans. Any refund request is not applicable after 7 days since the date of your product purchase and/or if any efforts of refund policy abuse are detected. Once your refund request is submitted, it will take us within 7 working days (Monday to Friday) to proceed and reply to you.

Once submitted, your refund request must be rational to be accepted. We reserve the right to refuse a refund.
Refund request is currently supported solely via live chat.

5. Cancellation and Termination

You may cancel your Monthly Subscription at any time, either from within your Account or by sending a request via live chat, with the email address affiliated with your Account. Should you contact Customer Support to request assistance with Subscription Cancellation or account deletion, PageBold reserves the right to verify your identity by asking for the type of card, and the billing address or any other information if needed.

Changes to Annual Subscriptions, including Cancellations, go into effect at the end of the Annual Subscription Period. No refunds or credits shall be issued for Annual Subscription Cancellations or downgrades, or from switching from an Annual to a Monthly Subscription before the end of the Annual Subscription Period.

Cancellations must be completed at least one (1) day prior to the end of your then-current Subscription Period, whether Monthly or Annual; otherwise, billing for the next month or year will be processed automatically. Cancellations performed after billing are not entitled to refunds, in whole or in part.

You are responsible for all charges accrued on your Account up to the time of Cancellation, including all fees within the Subscription Period in which you cancel. Upon Subscription Cancellation, you are placed on a Free Account (accounts that are in Trial Period). PageBold may delete that Free Account from our systems, either at your request or if you are an Inactive User. Account deletion permanently removes all landing pages, Content, and leads, as well as your email address and other Personal or Sensitive Information. PageBold is not responsible for any Content lost as a result of Account deletion. 90 days after Account deletion, all Account Information, including but not limited to lead data, landing pages, Personal Information, billing details, and all Content, is permanently removed from our backup databases. We reserve the right to change our data storage and processing capabilities and procedures at any time, without notice or liability.

PageBold reserves the right to terminate this Agreement at any time, for any reason, and at our sole discretion, without liability. A reason for such termination may be, but is not limited to, failure to comply with these Terms. PageBold reserves the right to modify, suspend, or discontinue the Site and/or Services, or any portion thereof, at any time and for any reason, with or without notice.

6. Support Policy

We provide support via Questions & Answers section and live chat. We are committed to the 18hrs time frame during weekdays only. Otherwise, it would take longer for your questions to be answered in the next working days (Monday and Friday) and it would take longer during weekends.

Our support covers your use of PageBold, bug fixes and guidance limited to our templates and blocks. Regretfully, any custom requests or 3rd party service integration are beyond our scope of support right now.

We only provide support to our direct users who purchase our services from different channels. Technical issues are supported solely on Questions & Answers section.

7. Intellectual Property Rights

This section applies to Material and to Feedback, as defined above, and not to Customer leads or to Content.

We value Customer, user, and potential Customer/user Feedback and take it very seriously, and we may, from time to time, solicit Feedback. All Feedback is PageBold’s exclusive property, and no provider of Feedback has a claim to any form of compensation, monetary or otherwise, in exchange for providing it.

We may, in our sole discretion, use, share, or incorporate Feedback in whatever form or derivative we may decide into the Site, our software, Services, documentation, business or other products, without limitation. We retain all rights to such Feedback on a worldwide basis in perpetuity.

All PageBold Material, as defined in the General Terms, is owned by us or our licensors or service providers, and is protected by copyright, trademark, trade secret, and other intellectual property laws.

For as long as you adhere to this Agreement and maintain a valid Account, PageBold grants you a non-transferable, non-sublicensable, non-exclusive, revocable, limited purpose right to access and use our Materials.

8. Submission of Content

You are able to add and upload Content in order to create and edit landing pages and other websites using the Services. You agree that you are solely responsible for all Content you submit, provide, or upload, including any legal or other consequences for submitting, providing, or uploading it.

You grant PageBold a non-exclusive license to use the Content you upload in order to provide the Services to you, including, but not limited to, troubleshooting and publishing your pages. This use may include, without limitation, the right to host, index, cache, store, or otherwise format your Content.

You further agree that PageBold may modify, add, and delete any Content added to the Services without liability, and at our sole discretion. Reasons for Content modification or deletion may include, but are not limited to: malicious or damaging software or corrupted code within the Content, violations of intellectual property law, or failure to adhere to our AUP.

You represent to PageBold that you own any Content you upload, submit, or otherwise add to your PageBold Account, or that you have obtained any necessary licenses, rights, consents, and permissions to such Content and activity. As such, you agree that none of the aforementioned Content will in any way violate the copyrights, privacy rights, publicity rights, trademark rights, contract rights or any other intellectual property rights or other rights of any person, business, organization, or entity.

You agree that PageBold is not responsible for any violations of Third Party intellectual property rights in any Content that you submit, upload, or otherwise add to PageBold. You further agree to pay all royalties, fees, and any other monies owed relating to the use of such Content.

PageBold may request access to your Content to use for marketing purposes. You are under no obligation to grant this request, and we will not use your Content in any marketing materials without your prior permission.

9. Collection of Personal Information

If you use the Services to collect, store, use, or disclose Sensitive or Personal Information about identifiable individuals, you agree only to do so in accordance with applicable law. You agree to take all measures to protect the privacy and legal rights of individuals whose information you collect, and to provide them with a legally sufficient privacy notice or policy. If you are provided with Sensitive or Personal Information, you must disclose that this Information is being collected and clearly explain the reason for its collection and how the Information will be used. If you store Personal or Sensitive Information, you must do so securely, and in accordance with applicable law.

YOU AGREE TO INDEMNIFY PAGEBOLD AND HOLD US HARMLESS FOR ANY FAILURE TO COMPLY WITH THE FOREGOING, OR FOR ANY CLAIM MADE AGAINST PAGEBOLD BY ANY THIRD PARTY RELATED TO YOUR USE OF THE SERVICES TO COLLECT, STORE, OR USE PERSONAL OR SENSITIVE INFORMATION.

10. Confidential Information

You agree not to disclose verbally, electronically, in writing, or in any other manner any Confidential Information that you have acquired or learned during the term of this Agreement or following the expiration or termination of this Agreement.

11. Third Party Sites and Content

You are responsible for knowing and adhering to your jurisdictional anti-spam laws. In jurisdictions where consent is required before sending email or electronic transactions to email Accounts, you are responsible for obtaining that consent.

You acknowledge and agree that PageBold is not responsible or liable for any Third Party content linked to from the Site or Services. This includes but is not limited to accuracy, integrity, quality, usefulness, legality, safety, and intellectual property rights. The inclusion of such linked content in no way indicates endorsement by, or association with, PageBold.

You agree that PageBold is not responsible or liable for any alleged or real damages or losses incurred through the use of Third Party content, goods, or services. Your use of Third Party content is solely at your own risk.

12. Disclaimer, Exclusion, and Limitation of Liability

PAGEBOLD MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, SECURITY, OR ACCURACY OF THE SITE, SERVICES, OR DATA MADE AVAILABLE FROM THE SERVICES. YOUR USE OF THE SITE OR SERVICES, AND ALL CONTENT, MATERIAL, AND THIRD PARTY SOFTWARE AND CONTENT ARE AT YOUR SOLE RESPONSIBILITY AND RISK. THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

PAGEBOLD DISCLAIMS ANY WARRANTY THAT THE SITE, THE SERVICES, OR ANY CONTENT, INCLUDING, WITHOUT LIMITATION, ANY THIRD PARTY SOFTWARE AND CONTENT, WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THESE DEFECTS WILL BE CORRECTED, OR THAT THE SITE, SERVICES, AND SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU AGREE THAT FROM TIME TO TIME PAGEBOLD MAY REMOVE THE SITE OR CEASE PROVIDING THE SERVICES FOR INDEFINITE PERIODS OF TIME WITHOUT PRIOR NOTICE OR NOTIFICATION. YOUR ACCESS TO AND USE OF THE SITE AND SERVICES MAY BE INTERRUPTED OR SUSPENDED FROM TIME TO TIME FOR ANY REASON, INCLUDING, BUT NOT LIMITED TO, EQUIPMENT MALFUNCTIONS, PERIODIC UPDATING, MAINTENANCE OR REPAIR OF THE SITE OR SERVICES, OR OTHER ACTIONS THAT PAGEBOLD, IN ITS SOLE DISCRETION, MAY ELECT TO TAKE. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE NOT ENTITLED TO DAMAGES OR ANY OTHER FORM OF COMPENSATION OR RELIEF WHEN OUTAGES, DELAYS, DOWNTIME, MALFUNCTIONS, SECURITY OR SYSTEM BREACHES, OR OTHER INTERRUPTIONS OF SERVICE OCCUR.

PAGEBOLD MAKES NO GUARANTEE REGARDING: (A) THE NUMBER OF VISITORS, VIEWS, OR CONVERSIONS ON ANY OF YOUR PAGES; OR (B) THE COMPATIBILITY OF ANY SOFTWARE, HARDWARE, OR CONTENT WITH THE SITE OR SERVICES. YOU ARE NOT ENTITLED TO COMPENSATION, REFUNDS, CREDITS, DAMAGES OR ANY FORM OF RELIEF SHOULD THE SITE OR SERVICES NOT MEET YOUR EXPECTATIONS.

YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR CONTENT IS COMPATIBLE WITH THE SITE AND/OR SERVICES. PAGEBOLD DISCLAIMS ANY LIABILITY OR RESPONSIBILITY FOR ANY UNAUTHORIZED USE OF YOUR CONTENT BY THIRD PARTIES OR OTHER USERS OF THE SITE OR SERVICES, AND IS NOT RESPONSIBLE FOR PROTECTING YOUR CONTENT.

PAGEBOLD IS NOT RESPONSIBLE FOR THE ACTS, OMISSIONS, OR FAILURES OF ANY THIRD-PARTY CONTENT, SERVICE, NETWORK, OR SOFTWARE OR HARDWARE PROVIDER, INCLUDING BUT NOT LIMITED TO, INTERNET SERVICE PROVIDERS, HOSTING SERVICES USED BY PAGEBOLD, TELECOMMUNICATIONS PROVIDERS, CONTENT PROVIDED BY OTHER USERS, OR ANY SOFTWARE OR HARDWARE NOT PROVIDED BY PAGEBOLD.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE OR SERVICES, INCLUDING, BUT NOT LIMITED TO, LANDING PAGES AND LEADS CSV FILES, IS DONE AT YOUR OWN DISCRETION AND RISK. YOU AGREE THAT YOU, SOLELY, ARE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE, AND/OR FOR ANY LOSS OF DATA THAT MAY RESULT FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER COMMUNICATED ORALLY OR IN WRITING, FROM PAGEBOLD EMPLOYEES, OR VIA THE SITE OR SERVICES, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

THE SITE AND SERVICES ARE OFFERED AND CONTROLLED BY PAGEBOLD FROM ITS FACILITIES IN VIETNAM. PAGEBOLD MAKES NO REPRESENTATIONS THAT THE SITE OR SERVICES ARE APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS. THOSE WHO ACCESS OR USE THE SITE OR SERVICES FROM OTHER JURISDICTIONS DO SO AT THEIR OWN VOLITION AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAW.

YOU AGREE THAT NEITHER PAGEBOLD NOR ITS OWNERS, OFFICERS, DIRECTORS, AFFILIATES, CONTRACTORS, LICENSORS, EMPLOYEES OR AGENTS, WILL BE HELD LIABLE TO YOU OR ANY THIRD PARTY ACTING ON YOUR BEHALF, FOR ANY TANGIBLE OR INTANGIBLE DAMAGES OR LOSSES ARISING FROM OR RELATING TO: THIS AGREEMENT, YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES, OR YOUR USE OF THIRD PARTY MATERIALS, CONTENT, OR SERVICES.

PAGEBOLD WILL NOT BE HELD RESPONSIBLE FOR ANY DAMAGES, LIABILITIES, LOSSES, OR OTHER CONSEQUENCES THAT YOU MAY INCUR IN THE EVENT THAT THE SITE AND/OR SERVICES ARE MODIFIED, SUSPENDED OR DISCONTINUED.

You agree that the Indemnified Parties are not responsible or liable for any claim, demand, loss, damage, cost, attorney fees, or other liability arising out of or relating to this Agreement, the Site, or the Services made against you or anyone else by a Third Party. This includes, but is not limited to: (a) your use, non-use, misuse of, or connection to the Site, the Services, Consumer Goods, Content, or Personal Information; (b) your violation or alleged violation of this Agreement; and (c) your violation of any Third Party rights, including intellectual property rights.

PageBold reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify PageBold, and you agree to cooperate with PageBold’s defense of these Claims. You agree not to settle any matter without PageBold’s prior written consent. PageBold will use reasonable efforts to notify you of any such Claims upon becoming aware of them.

13. Contact Us

If you have any questions, comments, or suggestions regarding our Policy, please contact us via live chat.